Returns and Exchanges

We are so confident that you'll absolutely love the programme and it'll help you make big changes in your life, however, if for any reason you need to exchange or return an item please see our return policy below.

For any return/exchange enquiries please email books@thriveprogramme.org

Returns

Online products

For all online products (workbooks/online courses) we have a 14-day money back offer. Simply send an email with your order number and reason for return to books@thriveprogramme.org within 14 days of the original purchase and we will refund your item.

Physical products

For UK customers, we have a 14-day money back offer from receipt of the original order. For items shipped outside of the UK this return window is extended to 21 days.

Email your order number and reason for return to books@thriveprogramme.org 

We do not cover the return postage.

Exchanges

We are happy to exchange your item within 14 days of the original purchase if you would like a different version i.e. switching to a digital manual. Please email us at books@thriveprogramme.org